Our Services
We help companies discover how the world's leading Customer Relationship Management (CRM) platform, Salesforce, can transform their businesses. Our goal is to ensure you gain real, tangible results and support your company's long-term growth.
At Cloud34, we provide comprehensive Salesforce solutions tailored to your unique needs. As a trusted Salesforce Consulting Partner, we offer a full range of services, designed to help you make the most of your investment.
Salesforce Consulting
Our consulting service begins with truly understanding your business. We work closely with your team to identify your current challenges, future goals, and specific requirements. This involves an in-depth analysis of your existing processes and technology landscape. Based on this understanding, we develop a strategic roadmap for your Salesforce journey, outlining the most effective solutions, configurations, and features to meet your objectives. Our advice is practical and focused on building a Salesforce environment that supports your business operations efficiently and effectively.
Salesforce Implementation
Implementing Salesforce is a foundational step towards digital transformation. Our implementation process is systematic and thorough. We handle the entire setup of your Salesforce platform, configuring it to align precisely with your business processes. This includes setting up various Salesforce modules, customizing fields and workflows, and ensuring all data from your previous systems is securely and accurately migrated. We also provide comprehensive training for your team, ensuring they are comfortable and proficient in using the new system from day one. Our focus is on making the transition smooth and ensuring your Salesforce instance is operational and delivering value quickly.
Managed Services
After your Salesforce system is up and running, our managed services provide ongoing support and care. This means we continuously monitor your system's performance, apply necessary updates, and conduct regular maintenance to keep everything running smoothly. We are proactive in identifying and resolving potential issues before they impact your operations. Our team also provides continuous support, helping your users with any questions or challenges they encounter, and ensuring your Salesforce solution remains aligned with your evolving business needs over time.
Custom Development
While Salesforce offers powerful out-of-the-box functionalities, some businesses require unique solutions to address specific operational needs. Our custom development services involve building bespoke applications, features, or functionalities directly on the Salesforce platform. Whether it's developing custom interfaces, creating unique automation tools, or extending existing Salesforce capabilities, we design and build solutions that perfectly fit your distinct requirements, enhancing your platform's power and flexibility.
Integration
In today's interconnected business environment, data often resides in multiple systems. Our integration services focus on connecting your Salesforce platform with other critical business applications, such as Enterprise Resource Planning (ERP) systems, marketing automation platforms, and financial software. By creating seamless data flow between these systems, we eliminate manual data entry, reduce errors, and ensure that all your departments have access to consistent and up-to-date information, streamlining your overall business processes.
Centers of Excellence (CoE)
Establishing a Salesforce Center of Excellence (CoE) within your organization is about building a sustainable framework for long-term success. We help you set up an internal structure that provides governance for your Salesforce ecosystem. This involves defining standard best practices for how Salesforce is used, managing changes, and driving innovation. A CoE ensures that your Salesforce investment continues to grow in value, promoting consistent usage, knowledge sharing, and a strategic approach to future enhancements.
Organizational Audits
Our in-depth organizational audits are designed to assess your current Salesforce setup and how it aligns with your operational workflows. We thoroughly examine your existing Salesforce instance, identifying areas where performance can be improved, processes can be optimized, and compliance with industry standards can be strengthened. This audit helps pinpoint inefficiencies, uncover underutilized features, and provide actionable recommendations to enhance your system's effectiveness and ensure it supports your business goals optimally.
Ready to Transform Your Business?
From strategic planning to flawless execution and ongoing support, we are your reliable partner in building scalable, efficient, and future-ready Salesforce solutions that excel at every stage of your business growth.