In the business world, keeping customers happy is key to success. Many companies use a special kind of tool to help them manage their relationships with customers. This is often called Customer Relationship Management, or CRM for short. Among the...
Customer Relationship Management, often simply called CRM, is a system designed to help a company effectively manage all its interactions with both current and potential customers. The core purpose of CRM is to enhance these relationships, which in turn helps...
Salesforce is a company that provides a special kind of software to businesses. At its heart, Salesforce helps companies manage their relationships with their customers. Think of it as a central hub where all the information about a customer is...
